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Faq

We at WEBCRUISEICT say a big thank you for contacting us in regards to setting up a website.  We have listed below for you some of the most frequently asked questions (FAQ) in connection with website design – along with answers – pertaining to web design & Ict issues..

If you have a question that is not answered here, or you want to talk to us about any aspect of your website design, setting up or changing your web site, web hosting or website maintenance or domain name registration please feel free to contact us to discuss your requirements.

Faq: How long will it take for my web site to be designed?

Ans: The timeframe of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

Faq: Will we need to have a meeting in connection with the website design?

Ans: In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

Faq: Once my website design is completed -what aftersales service do you offer?

Ans: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date

Faq: In what format should I supply words and photographs about my business for my new website?

Ans: It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.

Faq: Will my website design be” Search Engine” friendly?

Ans: All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

Faq: I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?

Ans: You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.

Faq:  I hear that there are hidden costs associated with web design services. Is this true?

Ans: No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

Faq: Do I need a database on my website?

Ans: This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.

Faq: How do I update my website?

Ans: WEBCRUISEICT gladly advise you that changes is based on what you do and events as they unfold. Making changes very frequently is not cost effective simply ask WEBCRUISEICT to carry out these changes for you annually or as events unfold.

Faq: What is your website maintenance services and renewal like?

Ans: Once your website is designed it belongs to you, however from the second (2nd) year you pay N12,500 for renewal of your website (which covers domain name & hosting)

Faq: Will everyone see my web site around the world?

Ans: Yes your website will be seen around the world.

Faq: Can you provide all our web design and hosting services?

Ans: Yes – we at WEBCRUISEICT are a one stop company, we provide all your web services. We will register your domain name – design your website – provide your web hosting and arrange your email accounts for you.

Faq: Do you guarantee that my site will always be available?

Ans: Our servers have a 100% up time service for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily.

Faq: Do you use Flash animation in your website design?

Ans: Yes we do use flash as at when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use “flash” to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.

WEBCRUISEICT advice that flash be used for smaller banners, advertisements or demonstrations and incorporate the flash animation into a web page which also includes some written text in html. This way the search engines will be able to index your information

Faq: Can I get e-mails with my website?

Ans: Yes you can have emails and WEBCRUISEICT wish you set-up several email addresses e.g. sale@your-domain.com, info@your-domain.com, kunle.bayo@your-domain.com

Faq: Can I see how many visitors I’ve had to my website?

Ans: Yes this can be provided for on request, they are web tracking software’s which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

Faq: Can I have an e-commerce system for my website?

Ans: Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe.  If you wish your customers’ payments to be “cleared on line” we can interface to organizations like Interswitch, Etransactz or whichever third party you wish to use.

Faq: Is there any training provided with the administration and usage of my website?

Ans: We run through the administration screens with you when we design the site for you – however if at any time you have any questions we are available at the end of the telephone to run through the procedures or answer any queries you may have

Faq: How much will a website cost me?

Ans: The cost of a web site varies depending on the site and complexity. A small web site with just a few static pages would cost around N45,000. 00.      Whereas a full ecommerce website with a large number of pages and a payment system could cost any where between N65,000.00 and N200,000.00. WEBCRUISEICT  will be pleased If you give us a call, we will discuss with your website design requirements and give you a fixed quotation.

Faq: How can I accept credit cards on my website?

Ans: There are various methods availably to you. We would need to talk to you to established you requirements and the best method for your company.

Faq: How many pages can I have on my web site?

Ans: As many as you like. From a search engines point a view – The more the better!

Faq: I already have a website and I need it updated, can you help me?

Ans: Yes, we would be happy to look at you existing website and give you a quote for updating it.

Faq: Do you redesign existing websites?

Ans: Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date – let us provide you a Free of Charge Website Evaluation – we can redesign your website to take advantage of the latest web technologies

Faq: Do you display any banners or pop-up ads on my website?

Ans: Absolutely not! – It’s your website and you have total control over the contents and who advertises on it.

Faq: What if I do not like the design?

Ans: If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another “suggested design” in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with.

Faq: If I use your web hosting & email facilities can you provide Spam filtering services?

Ans: Yes we offer a great US & Australia Spam Filtering Service

Faq: Will I find my website on the search engines?

Ans: Yes we always design websites to be search engine friendly.

Faq: Why should I choose WEBCRUISEICT for my web development company?

Ans: We are an established web development company delivering web design and internet development services of any complexity to clients throughout the Nigeria. Being in IT business for years, we have all round web development expertise.

Faq: What qualities do the websites designed by WEBCRUISEICT have ?

Ans: We design websites that are user-friendly. Websites that are visually appealing, creative in design and also have great functionality. They are effective as business tools. We know the value of the different web design features which can be used and we know which design features work and why they work.

Faq: Can I register a domain name through WEBCRUISEICT ?

Ans: Yes absolutely! Domain registration is an important service we offer. Take a look at our Domain Registration website ( http://www.hostcruise.com )where you can search for available names and register them.

Faq: Who owns the website once the website design is completed?

Ans: The website belongs to you – we send you all details of your website.

If you would like to discuss your website design requirements with us please give us a call on +234 (0)8164023983, +234 (0)8023077706, +234 (0)7017321883,